How to request access to the G: and H: drives

Overview

Use this guide to request access to the G: or H: network drives. All requests must be submitted through the Network Drive Access Request (G:/H:) form in the Help Center. Access will only be provisioned once all required information has been reviewed and approved.

Required access documentation

The following questions must be completed for each individual requesting access. Sample responses are provided as guidance and should be tailored to your actual business need.

1. Why do you need access to the requested network drive(s)?

Sample response: I need access to the G: and H: drives to perform my assigned project responsibilities, including stormwater modeling tasks. The Project Manager has requested that I have access to the project files and supporting information necessary to complete my daily work efficiently.

2. What specific project or business purpose requires this access?

Sample response: Access is required to support my work on [Project Name/Number]. I need to review project data, models, calculations, and other relevant information stored on these drives. I may also need to reference information from previous projects so our team can leverage existing work, avoid duplicating efforts, and provide efficient and cost-effective service to our clients.

3. Who has authorized your access, and what level of access is required?

Sample response: My access has been requested/approved by [Project Manager/Manager Name] to support my assigned responsibilities on [Project Name/Number]. I require [read-only/read-write] access to [specific drive/folder]. Access should be limited to the files and folders necessary for my assigned work and maintained only for as long as there is a legitimate business or project need.

How to submit your request

1. Go to the Help Center and select Submit a request.
2. Choose the form Network Drive Access Request (G:/H:).
3. Select the drive(s) you need access to (G:, H:, or both).
4. Complete all three justification questions using the sample responses above as a guide.
5. Enter the name of the manager or project manager who has authorized your request.
6. Select the access level required: Read only or Read/write.
7. Submit the form. The BT Service Desk will review your request and follow up if additional information is needed.

What happens after you submit

• Your request is routed to the BT Service Desk for review.
• If your justification is complete and authorization is confirmed, access will be provisioned.
• If any information is missing or unclear, a member of the team will contact you to request clarification before proceeding.
• Access is granted only for the duration of the legitimate business or project need.